FAQ
Frequently Asked Questions
What sizes are available?
We offer the following standard sizes:
- Small: 50×70 cm
- Medium: 60×90 cm
- Large: 75×105 cm, 85×125 cm and 85x195 cm
- Square: 80×80 cm and 100×100 cm
Can't find the size you need? Message us - we accommodate custom sizes wherever possible.
Do you accept custom orders?
Yes. If you have a specific design, size, or color scheme in mind that isn't in our catalogue, send us a message on Facebook or Instagram and we'll do our best to accommodate you.
Do you have a physical store of showroom?
We are an online store with no physical showroom. However, we always send actual photos and videos of your specific piece before framing and once framing is complete — so you can see exactly what you're getting before it's shipped to you.
What are your shipping options?
We offer nationwide shipping across the Philippines via AP Cargo and Lalamove. Shipping fees and delivery times vary by location.
How much is delivery?
Delivery cost depends on your location. We use Lalamove for Metro Manila and a courier service for provincial orders. Message us with your address and we'll give you an estimated quote.
Do you deliver nationwide?
We ship to most areas across the Philippines. For very remote locations, please contact us first so we can confirm availability and delivery cost.
How long does delivery take?
Delivery typically takes 3–7 business days depending on your location. Metro Manila orders may arrive sooner.
Do you accept returns or exchanges?
Yes, we accept returns and exchanges within 7 days of receipt, provided the item is in its original condition and packaging.
I have no idea what design to choose. Can you help?
Absolutely. Send us a few photos of the space where you plan to hang the artwork — the wall color, furniture, lighting — and we'll give you our recommendations. We love helping clients find the right piece.
How do I place an order?
Browse our catalogue to check out online or message us on Facebook or Instagram with the design and size you'd like. We'll confirm availability, frame color options, and pricing, then send you the payment details to get started.
What are the payment options?
We accept:
- GCash (our most common payment method)
- Bank transfer (BDO, BPI, and other major banks — contact us for account details)
- Paypal (also available for added Buyer Protection)
We require a 50% deposit to begin production. The remaining balance is settled once your artwork is delivered and inspected.
How do I care for my canvas print or artwork?
Keep your artwork away from direct sunlight and moisture. Wipe gently with a dry, soft cloth to clean.
How can I contact you?
You can reach us via our Facebook page, Instagram DM, or through the contact form on our website.