Warranty Policy
60-Day Limited Warranty Policy
Our customized canvas wall art comes with a 60-day limited warranty starting from the date of delivery.
What is Covered:
The warranty covers manufacturing and material defects, including:
- Frame warping or joint separation
- Loose or sagging canvas.
- Print/ink defects not present in the original file.
- Physical damage discovered and reported immediately upon delivery.
What is Not Covered:
- Environmental Wear: Fading, warping, or mold resulting from exposure to direct sunlight, high humidity, moisture, or extreme temperature changes.
- Mishandling: Accidental punctures, tears, scratches, or drops after a successful delivery.
- Image Quality: Blurring or pixelation caused by low-resolution files submitted by the customer.
- Change of Mind: As these are permanently customized items, we cannot accept returns or exchanges for sizing mistakes or personal preference changes.